How to make a claim
If Total Loss occurs please help the Claims Office by reporting Your claim according to the following procedure.
1. Contact the Claims Office
The claim notification telephone number is 0844 800 2632 or write to:
The Claims Office, J.D. Concepts Ltd, 70 Eastbourne Road, Southport, PR8 4DU.
2. For Claims Authorisation, You must:
_ Advise Your Policy number and Vehicle details
_ Advise the cause of Total Loss
_ Contact the Claims Office as soon as You receive the written offer of settlement under Your Motor Insurance Policy.
3. Settlement
No benefit shall become payable under this Policy until We have received proof to Our satisfaction of: -
_ Payment of the appropriate premium in respect of the Policy
_ The payment of the claim for Total Loss under the Motor Insurance Policy
_ Evidence of the Total Loss and the Insured Value as at the Date of Loss
_ Your Policy number and Vehicle details
_ Cause of Total Loss
_ A Valid crime reference number in the case of malicious damage or theft
_ Your contact and payment details for reimbursement
_ Details of any outstanding finance arrangement including the outstanding
balance, remaining term, interest charges
_ Your original invoice detailing Purchase Price of the Vehicle
_ Any other evidence which may be reasonably required by Us
.
